Shipping & Returns
Shipping Policy
We offer $5 Flat Rate shipping on all orders less than $40 and Free Shipping on all orders over $40 to the lower 48 states of the USA only.
It can take up to 48 hours to get your order out the door. We have set up a system to get the freshest coffee shipped to our customers as soon as possible. Usually, our processing time is 24-48 hours, but this may vary based on shipping and roasting schedules.
We ship via USPS Monday - Friday. These carriers also observe most national holidays, so that may affect shipping times.
We will send you a notification when your order has shipped.
If you need assistance with shipping a special order outside the Contiguous United States contact us through email at info@tmcoffeeroasters.com
Return & Exchange Policy
We do not accept returns on coffee due to its perishable nature.
If there are errors in your order, please contact us at info@tmcoffeeroasters.com within 3-days of receiving your order.
Please be sure to enter your correct shipping address when ordering online.
In the event your order is returned undeliverable due to an Insufficient Address or missing Unit/Apartment number we reserve the right to charge an extra shipping and handling fee to have your package reshipped to the corrected address.
Trail Magic Coffee Roasters will not issue refunds for undeliverable returned orders.
